Wrongfully charged e-levy has been refunded according to the Ghana Revenue Authority (GRA).
The implementation of the Electronic Transaction Levy (E-levy) commenced on Sunday, May 1, 2020.
However, some customers have already reported cases of wrong deductions. Even though the rate of 1.5% was to affect a transaction of GHC100 and above, some customers claim they were charged despite transacting below the threshold.
Patrick Frimpong Danso a member of the GRA E-levy technical committee speaking in an interview on Peace FM’s morning show ‘Kokrokoo’ said the wrong deductions were due to a system challenge.
“With the wrong deductions . . . so far over 128,000 have received a refund as of Thursday, according to the networks it was part of a system challenge, but a lot of people have had their monies refunded,” he noted.
Meanwhile, Mr. Danso has blamed the panic withdrawal on the long holidays that followed the commencement date of the levy.
According to him, “the panic withdrawal was not only because of the implementation of the e-levy. It was also due to the long holidays”.